Everyone now knows that Apple’s new mobile operating system has been plagued with an unusually high number of problems. Users have complained of everything from shortened battery life and sluggish performance to dropped WiFi, issues with Safari. There were also concerns with audio, problems with iMessages, problems syncing with iTunes and mysteriously disappearing ringtone purchases.
However, it is not widely known that iOS users are not just venting their frustration on support forums, but in the legal system as well.
Last 30 December 2014y, two Apple customers from Miami, FL filed suit in U.S. District Court in San Jose accusing Apple of “unfair, unlawful, and fraudulent business acts or practices” and of deceiving members of the public.
Specifically, the plaintiffs, Paul Orshan and Christopher Endara, are upset with the amount of storage space the new iOS takes up on their devices. According to the lawsuit, iOS 8 can consume as much as 23 percent of the advertised storage capacity.
The suit is filed on behalf of all people who purchased an iPhone, iPad or iPod with 16 GB of storage or less and who received iOS pre-installed or who upgraded from an earlier iOS. It seeks damages of more than US$ 5 million.
The plaintiffs are particularly unhappy with Apple’s proposed solution to the shrinking amount of storage—buying additional space on iCloud. Apple “gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild’s recital, basketball game or wedding,” the lawsuit stated.
The lawsuit noted that Apple does not allow people who have upgraded to iOS 8 to revert back to earlier operating systems—a common complaint by users beset by iOS 8 bugs. (The latest release is reportedly more stable, and a new version of the iOS is expected soon.) According to the suit, the additional amount of storage taken by the iOS update ranges from 600 MB to 1.3 GB of space.
But the plaintiff’s lawyers are on shaky ground when they assert that Apple doesn’t appear to permit “users of its devices to access cloud storage from other vendors.”
Apparently, they’ve never heard of Instagram, Dropbox, Flickr or Google +. These services offer simple solutions to the storage crunch, which also happen to be free. Several tech sites noted back in August that “the cost of storing your data has been in free fall.”
Though amounts of free storage vary, Apple competitors like Google and Microsoft offer 15 GB of free storage, which would allow 16 GB Apple users to almost double their storage space for nothing. iCloud itself is priced competitively — US$ 0.99 for 20 GB, US$ 3.99 for 200 GB and US$ 19.99 for 1 TB.
However, it is not widely known that iOS users are not just venting their frustration on support forums, but in the legal system as well.
Last 30 December 2014y, two Apple customers from Miami, FL filed suit in U.S. District Court in San Jose accusing Apple of “unfair, unlawful, and fraudulent business acts or practices” and of deceiving members of the public.
Specifically, the plaintiffs, Paul Orshan and Christopher Endara, are upset with the amount of storage space the new iOS takes up on their devices. According to the lawsuit, iOS 8 can consume as much as 23 percent of the advertised storage capacity.
The suit is filed on behalf of all people who purchased an iPhone, iPad or iPod with 16 GB of storage or less and who received iOS pre-installed or who upgraded from an earlier iOS. It seeks damages of more than US$ 5 million.
The plaintiffs are particularly unhappy with Apple’s proposed solution to the shrinking amount of storage—buying additional space on iCloud. Apple “gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild’s recital, basketball game or wedding,” the lawsuit stated.
The lawsuit noted that Apple does not allow people who have upgraded to iOS 8 to revert back to earlier operating systems—a common complaint by users beset by iOS 8 bugs. (The latest release is reportedly more stable, and a new version of the iOS is expected soon.) According to the suit, the additional amount of storage taken by the iOS update ranges from 600 MB to 1.3 GB of space.
But the plaintiff’s lawyers are on shaky ground when they assert that Apple doesn’t appear to permit “users of its devices to access cloud storage from other vendors.”
Apparently, they’ve never heard of Instagram, Dropbox, Flickr or Google +. These services offer simple solutions to the storage crunch, which also happen to be free. Several tech sites noted back in August that “the cost of storing your data has been in free fall.”
Though amounts of free storage vary, Apple competitors like Google and Microsoft offer 15 GB of free storage, which would allow 16 GB Apple users to almost double their storage space for nothing. iCloud itself is priced competitively — US$ 0.99 for 20 GB, US$ 3.99 for 200 GB and US$ 19.99 for 1 TB.
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